Tell us what the car is doing.

Four questions. It takes about a minute, and it means the desk knows what to pull before you arrive.

1What brings you in?

Something is wrongA noise, a light, a leak, or it is not running rightDamageHit, dent, scuff, cracked bumper or paintDue for serviceOil, fluids, filters, brakes, an inspectionSomething elseA question, or the status of a job already here

2The vehicle

YearMakeModel

Rough mileage optional

3In your own wordsWhat does it do, and when?

Cold or warm, braking or turning, steady or flashing — the small details are what narrow it down faster than any scan tool.

4Who do we call back?

First nameLast name

PhoneEmail optional

Best time to reach you

Or call (619) 640-4606

No work starts without your written approval, and nothing here is a price. The desk confirms the appointment and the estimate comes before anyone touches the car.

What to have ready

Year, make, model and rough mileage.
What the car is doing, and when — cold, warm, braking, turning, over bumps.
Whether a warning light is on, and whether it is steady or flashing.
Anything another shop has already replaced for this problem.

Where to come

3400 El Cajon Blvd, North Park, San Diego, CA 92104. Repair, auto body and the machine shop are all on this one site.