Insurance, without you in the middle
We will work with any insurer and we will tell you plainly where their estimate and our inspection disagree. You choose the shop, not the carrier — that is your right and it is worth knowing.

A car that looks straight can still be out of tolerance. Structural points get measured against the manufacturer figures, and the printout goes in your file with the before and after.
We will work with any insurer and we will tell you plainly where their estimate and our inspection disagree. You choose the shop, not the carrier — that is your right and it is worth knowing.
OE, aftermarket and recycled parts are not the same thing, and your policy may specify which is covered. We tell you what is going on the car before it goes on.
After an impact the first job is measuring the structure, not the panels. If the car is out of spec, panel work laid on top of it is wasted money. And if an insurer is involved, the shop is your choice — not theirs.
Thao Auto Repair is on El Cajon Blvd in North Park, San Diego, and has been family run for over forty years — started by Le’s father and run by Le ever since. Most of the cars that come through are from the neighborhoods around the shop: North Park, University Heights, Normal Heights, South Park, Hillcrest and City Heights. All makes, domestic, Asian and European. Repair, auto body and a full machine shop are on the one site, which is why a job needing two of the three never leaves the building.
The chat narrows the symptom down with you so the call is short and the desk knows what to pull before you arrive. It will not diagnose your car in a chat window, and it does not book for you — the last step is a phone call, to a person.
Where we are
3400 El Cajon Blvd
San Diego, CA 92104
Mon–Fri · 8:00 AM to 5:30 PM
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