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How a repair goes
Five steps. You approve the third one, and nothing happens before that.
- 01
You describe the symptom
When it happens, how fast you were going, whether the engine is cold or warm. Symptoms narrow the search faster than any scan tool — the tool only reads what has already failed.
- 02
We pull codes and verify them
A stored code names a circuit, not a broken part. We reproduce the fault, test the circuit, and confirm the part before it reaches your estimate.
- 03
You get the estimate in writing
Parts, labor hours and tax, itemized. Approve all of it, some of it, or none of it. Nothing is touched until you reply.
- 04
We do the work and document it
Torque specs, fluid grades, part numbers and the measurements we took all go on the order. Anything we found and did not expect is noted whether or not you paid for it.
- 05
Road test, then keys
Every repair that changes how the car drives gets driven before you get it back. The result is printed on your copy along with the warranty terms.
The repair order.
Tell us the symptom. We will tell you the next opening.
The chat narrows the symptom down with you so the call is short and the desk knows what to pull before you arrive. It will not diagnose your car in a chat window, and it does not book for you — the last step is a phone call, to a person.
Where we are
3400 El Cajon Blvd
San Diego, CA 92104
Mon–Fri · 8:00 AM to 5:30 PM
The map is a Google embed. It loads only when you press the button.